Solutions for
Business

Hosting Solutions for Different Business Types from XWebHosting

Time to expand your organization's IT presence? XWeb has the most dynamic and intuitive business solutions on the market for your networking needs, large or small. From e-mail servers to eCommerce tools to storage area networks (SAN) to back-up and security, our full-featured collaboration suites are fully scalable and come with a customizable management interface that is easy to use and can be built to your specific needs. Additionally, our 24/7/365, highly skilled support team is available around the clock in order to work in tandem with your IT staff, in its place outside of traditional business hours, or in the stead of one entirely. We are equipped with the infrastructure to fully oversee your network with real-time updates, deliver comprehensive usage statistics and provide the devoted attention of our renowned monitoring team.

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XWEB Support

Fully managed support designed to enhance your web hosting experience. Finding yourself tied to the tracks with unresolved issues and unanswered questions? While many of our competitors have customer support lines, they often lead to automated menus, only stay open during business hours, or will send you to a staffer unfamiliar with your account in a location miles away from your physical server.

XWeb knows that our customers take their web hosting seriously, and as such, expect quick, knowledgeable service from a team member that is familiar with their hosting needs and has immediate access to the physical location where their data is hosted. It is our personal mission to be available 24 hours a day, 7 days a week, 365 days a year to save the day quickly and thoroughly for our customers.

Some features unique to XWeb's Support team include:

– 24/7/365 access to level 3 engineers by phone or email
– state of the art infrastructure for complete reliability
– software hardening to protect the integrity of your server
– Sonar proactive monitoring and service restoration
– complete user level tools for monitoring your servers's health
– 100% up-time SLAs

Three Levels of Support

Fully Managed » 24/7 Phone, E-Mail, and Chat Support » Full Hard/Software Management » 100% Uptime SLA » Full Control Panel Support » Best Effort 3rd Party Support

Core Managed » 24/7 Phone, E-Mail, and Chat Support » Full Hardware & Core Software Support » 100% Uptime SLA » Security Enhancements

Self Managed » 24/7 Phone, E-Mail, and Chat Support » Full Hardware Support » 100% Uptime SLA

Expert Teams to Support You

Our staff of over 100 XWEB Support technicians work around the clock to ensure you receive the best possible hosting experience available. We've assembled specialized teams of experts to support your hosting environment and infrastructure.