XWEB Policies
XWeb Service Level Agreements
XWeb provides an industry leading Service Level Agreement (SLA) to our Dedicated Server and VPS customers which includes:
- -30 minute Hardware Replacement guarantee
- -100% Network Up-time guarantee
- -30 minute initial response guarantee
-If for any reason we fail to meet our SLA commitments, you will receive a credit for 10 times (1,000%) the actual amount of time you were affected.
Web Hosting Terms of Service (TOS)
XWeb Policies
Privacy Policy
At XWeb we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use XWeb’s services, as well as some of the steps we take to safeguard information.
Copyright Infringement Policy
XWeb customers are required to respect the legal protection provided by copyright law. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow the instructions in the Copyright Infringement Policy to notify us.
